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EdTechGovernmentScale OperationsDelivery
Government of Gauteng: EdTech Deployment
Largest education technology deployment in Africa — 100,000+ devices
The Challenge
The program involved coordinating 545,000+ devices across multiple vendors, strict school-calendar deadlines, low-bandwidth infrastructure, and offline requirements. Any misalignment in processes or delivery risked missing immovable rollout windows, damaging government relationships, and delaying education access for students.
Approach & Solution
- Designed and implemented Snapplify's complete deployment framework from the ground up, including device provisioning processes, standard operating procedures (SOPs), and school support workflows
- Served as primary liaison between government stakeholders, hardware/service providers, and internal teams — managing escalations, resource conflicts, and deadline risks
- Created structured escalation paths and field-support playbooks to enable rapid on-site issue resolution
- Continuously iterated processes based on real-world feedback from schools and deployment teams
- Ensured seamless integration of software with hardware layers across vendors
Results
01Delivered all commitments on time, meeting strict government deadlines and avoiding program-wide delays
02Enabled reliable digital learning access for hundreds of thousands of students in challenging environments (545k+ learner devices distributed)
03Reduced deployment errors by approximately 15% through iterative process improvements
04Established Snapplify as a trusted key provider in Africa's largest EdTech rollout (R17B+ total project value)
05Created reusable frameworks that lowered risk and overhead for future large-scale deployments