I build trust through delivery.
Product-minded QA & Delivery leader with a track record of shipping high-stakes software in Web3, Fintech, and EdTech.
My Journey
I've spent the last several years at the intersection of product, quality, and delivery, working on systems where mistakes carry real consequences: DeFi protocols managing hundreds of millions in open interest, government-backed deployments serving hundreds of thousands of students, and mobile fintech products designed for emerging markets.
What drives me is the satisfaction of shipping products that work, not just in demo environments, but in production, under load, in the hands of real users. I focus on building the processes, test systems, and team practices that make reliable delivery repeatable, not accidental.
Whether I'm validating on-chain governance proposals, designing QA automation for multi-chain trading platforms, or coordinating 545k+ device rollouts across schools, my approach stays consistent: understand the stakes, define what "done" looks like, and ship with confidence.
Experience Overview
Levana Protocol - FinTech / Web3 // DeFi
2023 - PresentAs Manager of Product Quality at Levana Protocol, a decentralized perpetual futures trading platform on the Cosmos ecosystem, I partner closely with engineering, product, and leadership teams across global time zones to drive end-to-end feature delivery, backlog prioritization, and roadmap planning through data-driven insights, user feedback, and competitive analysis. I reduced production defects by 30%, boosted test coverage from 60% to 90%, and ensured reliable cross-chain integrations and high-quality releases in a regulated fintech environment using Agile practices, automation, and tools like Jira, TestRail, and Confluence.
Snapplify - EdTech / Web & Mobile SaaS Digital Learning Platform
2017 - 2022Progressed from Manager of Large Projects & Product Delivery to Lead of Product Delivery (Technical), overseeing end-to-end QA, feature launches, and one of Africa’s largest EdTech deployments for public schools, while collaborating with executives, government stakeholders, engineers, and cross-functional Agile teams to standardize workflows, reduce errors by 15%, accelerate delivery cycles, and increase adoption by 20% through user training, feedback loops, and KPI tracking. As Manager of Customer Success (User Feedback & Product Delivery), I synthesized customer insights to prioritize features, streamline support (cutting response times by 25%), and optimize user journeys for 500,000+ users across web and mobile platforms. Overall, I drove data-driven roadmap decisions, reduced defect leakage by 10%, executed high-volume testing (300+ cases per sprint), and ensured reliable, scalable product delivery in a fast-growing EdTech environment.
What Drives Me
High-Stakes Systems
I thrive in environments where quality isn't optional, where errors have real consequences and trust must be earned through consistent delivery.
Clear Communication
I believe the best QA and delivery work is invisible to end users, but crystal clear to stakeholders. I prioritise documentation, transparency, and proactive risk communication.
Systems Thinking
I don't just test features. I think about how systems interact, where edge cases hide, and how processes scale. I build frameworks that compound.
Continuous Improvement
Every deployment is a learning opportunity. I iterate on processes, automate repetitive work, and raise the quality bar incrementally.
Let's Work Together
I'm open to Product, QA Lead, and Delivery Management roles, especially in Web3, Fintech, and high-growth environments.